Overnight stay guide
To ensure a smooth arrival and stay overnight at our hospital, we have created the guide below to help you with preparations and understand what to expect as soon as you arrive for your admission.
Planning for admission
Ask your Doctor or Specialist to refer you to Belmont Private Hospital.
Referral must be to a Psychiatrist with admitting rights to the hospital.
Our team of health professionals specialise in assessing and treating mental health disorders and the exacerbation of pre-existing disorders.
A referral is required from your GP or treating doctor, to a psychiatrist with admitting rights to our hospital. A member of our admissions and assessment team will conduct an over-the-phone assessment and request your health fund details.
Following assessment and health fund check, we will discuss your case with a psychiatrist with admitting rights, who consult to our hospital under their own independent business. On acceptance of the referral, we will contact you to arrange admission.
Things to consider before admission
Traveling to and from our hospital
We recommend that you travel to and from the hospital with a carer, friend or relative as inpatients are not permitted to operate a vehicle during your stay or leave your vehicle on site.
Please plan to arrive at the hospital on your admission day at the time provided by the Admissions and Assessment Coordinator.
Valuables
We strongly recommend that you do not bring the following items with you, as the hospital does not accept responsibility for loss or damage to all personal property.
Mental health admissions
Costs and Insurance Cover
Our Admissions and Assessment team will contact your insurer (health fund, Workers Compensation insurer or other) to confirm exactly what costs will be covered, and what out-of-pocket expenses are to be paid.
If you have an excess or co-payment with your health insurance, you will be required to pay this at the time of admission.
Self-funded patients will be required to pay at the time of admission. Generally we ask for 10 days up front plus Doctor fees.
Please contact our Admissions and Assessment team on 1800 700 274 who will arrange for an estimate of expenses to be provided.
For further information, please refer to:
What do I bring to Hospital?
Please bring the following items with you to hospital:
- letter of referral from your treating Doctor or Specialist, unless this has already been sent to the hospital
- all medications you are currently prescribed and any repeat prescriptions (do not bring medications that are not prescribed as these will be removed upon admission)
- Medicare and private health insurance cards
- health care cards and pharmacy safety net details
- casual comfortable day clothes
- comfortable footwear
- clothing and footwear suitable for exercise and walks
- nightwear (for inpatients)
- personal toiletries
For all electrical appliances (if essential), please advise hospital staff on arrival as they must be tested by the hospital Maintenance Department for safety reasons.
Our Admissions and Assessment coordinator will advise you of any other requirements, prior to admission.
Your admission day
Once you arrive, please head straight to reception so we can confirm your personal details and arrange for your paperwork and admission forms to be signed. Once completed, one of our nurses will show you to your room and take you on a guided orientation around the hospital grounds and facilities.
Your mental health support team during your stay
Throughout your stay at our hospital you will be cared for by a team offering specialist care. You will be under the care of a treating psychiatrist throughout the duration of your stay. Our team of experienced nurses and Allied Health professionals will also provide support to you as needed.
Mental health assessments
You will be provided with comprehensive psychiatric, medical and nursing assessment at the beginning of your stay. These assessments assist us to create a thorough and unique diagnostic and treatment plans customised to your needs to assist you in achieving the best individual outcome from your treatment.
Once your assessments have been completed and your treatment plan created, you will join our inpatient therapy programs.
Your mental health inpatient therapy programs
To achieve the best possible outcome from your stay at our hospital, we expect and encourage you to attend three group sessions of our inpatient therapy programs.
Our inpatient therapy programs include a combination of exercise / health and wellbeing sessions, psychoeducation, community access as well as introduction to a number of different therapies including Cognitive Behaviour Therapy (CBT), Mindfulness, and Acceptance and Commitment Therapy (ACT).
These programs have been carefully created to meet your needs to help you with the following:
- empower you to recognise and embrace your inner strength
- help you with future planning
- improve your relationships with your loved ones and those around you
- increase your work performance/productivity
- better your day-to-day function
- maintain and improve your physical well-being
Your feedback
Copy: We value your feedback at our hospital – we are always striving to improve and implement best practice wherever possible. We always encourage you to provide feedback about our service through any of the following
- speak to your nurse or the Unit Manager
- complete feedback forms available at Customer & Carer Hubs located around our hospital
- complete our Patient Experience Survey after your stay (this will be emailed to you)
Hospital facilities during your admission
Your accommodation
Our hospital offers both private and shared rooms. We do our best to accommodate all requests and provide a private room where possible but at times where we are at capacity, shared rooms will be allocated with other patients of the same gender.
All rooms come with the following:
- bedside telephone for local calls
- complimentary WiFi
Televisions with Foxtel are located in communal lounges throughout the hospital.
Meals and refreshments
Our Hotel Services team prides itself on its comprehensive and appetising meal service. All meals are prepared in the hospital kitchen, where we focus on meeting the nutritional needs of all patients. Special dietary needs are catered for, on request.
All meals are served in our newly renovated Dining Room. Morning tea, afternoon tea are served in the ward.
Cafe Facilities
An onsite café is located in the courtyard next to the dining room.
Snacks and refreshments can also be purchased from dispensing machines throughout the hospital.
Housekeeping
Our staff take pride in delivering a high standard of hotel service, through the maintenance and cleaning of all patient areas, rooms and communal areas.
If you have any concerns about our housekeeping during your stay, please speak to your allocated Nurse who will have this addressed.
Parking
Limited onsite parking is available for visitors, carers and staff. We recommend that you travel to and from hospital with a carer, friend or relative, as inpatients are not permitted to operate a motor vehicle during admission.
Parking in the hospital car park or designated areas is at your own risk. It is the driver/riders responsibility to ensure that the vehicle is safe and secure. Belmont Private Hospital are not liable for any damage caused to vehicles whilst parked onsite.
No Smoking
In accordance with Queensland legislation, smoking is prohibited on Belmont Private Hospital grounds, and a five metre buffer beyond our boundary. This applies to all patients, visitors and staff at all times and includes all smoking products including regular cigarettes and e-cigarettes. Please observe no smoking signage around our hospital grounds, as Queensland Health can issue on the spot fines to people in breach of this legislation.
Pastoral Care
Religious visits can be arranged on request. Please speak to our hospital staff who will be happy to organise a suitable visit for you.